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Version: 3.2.0

Reports

Alert Manager Enterprise comes with a set of reporting dashboards. AME also allows custom dashboards to be added.

Prebuild Reports

Events Overview

This dashboard gives an overview of all events in the selected time range.

  • Timerange
  • Tenant
  • Search Nmae

The Events over Time Panel can be Split by:

  • Impact
  • Priority
  • Urgency
  • Status
  • Assignee
  • Event Title
  • Tags

KPI Report - Resolved Events

The Resolved Events KPI Report shows information about resolved events.

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The Average Resolve Duration in [h] panels only shows values for events created and resolved within the Global Time Range.

This dashboard supports the following filters:

  • Timerange
  • Tenant
  • Search Name

The Average Resolve Duration Panel Charts can by split by (over/by-clause):

  • Assignee
  • Search Name
  • Priority
  • Tags

KPI Report - Event Status

The Event Status KPI Report shows information about event lifecycles. The lifecycle of an event starts with a created event, which is immediately followed by either a status new or suppressed event.

The lifecycle ends with the status closed.

This dashboard supports the following filters:

  • Timerange
  • Tenant
  • Search Name
  • Assignee
  • Tags
  • Event ID

SLA Report

The SLA Report shows information about fulfilled and violated SLAs.

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Only events that are in done state will be shown.

The dashboard supports the following filters:

  • Timerange
  • Tenant
  • SLA Name

Custom Reports

To add a custom report to the Reports menu, the view name has to be prefixed with ame_custom_report_:

E.g. ame_custom_report_management_report